The top 3 deterring factors to using a washroom includes 71% who finds facilities are unacceptably dirty, 55% who dreads overwhelming bad smell and 42% who complains no washroom supplies were made available. This includes washroom consumables such as hand soap, toilet paper and paper towels. A study was conducted among a group of more than 4,000 adults, and 94% rate cleanliness as an important attribute to using a washroom, followed by convenience and comfort.
In addition, hand wash behavior is also largely influenced by the washroom conditions. For example, 45% of users will not wash their hands if the sink of full of water or its not working. 37% would not wash hands due to dirty wash basins or dirty faucets. However, a good 35% mentioned due to unavailability of hand soaps.
Typical bacteria hotspots in a washroom
Did you know? Bacteria can stay alive on the hands for up to 3 hours. By encouraging hand washing, illness may reduce by 30% to 50%. Providing adequate washroom hygiene facilities such as hand soap, paper towel and hand sanitiser can help facilitate cultivating good hand hygiene standards. A good 85% of the respondents mentioned good quality consumables such as hand soap, toilet paper and paper towel is as important. Of course, as a public washroom frequently visited by public, diligent maintenance of the washroom by keeping it clean, dry, hygienic, pleasant and well-working at all times is important.
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*Primary research, conducted by research agency Harris Interactive, was based on responses from 5,500 respondents in total (1,100 per country) across several demographic groups from the following countries Australia, UK, Germany, France and Singapore.